In today’s increasingly digital healthcare environment, a strong online presence is no longer optional—it’s essential. A modern, intuitive website plays a critical role in how patients access information, connect with providers, and manage their care. That’s why the recent recognition of the UHS Digital Team is more than just an award win—it’s a powerful example of what an effective healthcare website redesign can achieve.
The UHS Digital Team earned a prestigious Silver Award in the “Websites – Health & Human Services” category at the 20th annual Horizon Interactive Awards, a global competition that honors excellence in interactive media. Their winning project, the redesign of healthlinknow.com, stood out among thousands of entries, highlighting the growing importance of user-centered digital experiences in healthcare.
Why Healthcare Website Redesign Matters More Than Ever
A healthcare website is often the first point of contact between a patient and a provider. Whether someone is seeking urgent care, scheduling a virtual visit, or researching symptoms, the website experience directly impacts trust, engagement, and outcomes.
A successful healthcare website redesign focuses on more than visual appeal. It prioritizes:
- Accessibility and compliance
- Clear navigation
- Mobile responsiveness
- Secure, user-friendly interactions
In healthcare, poor design doesn’t just frustrate users—it can prevent patients from getting the care they need.

What Set the UHS Healthcare Website Redesign Apart
The Horizon Interactive Awards judges look for innovation, usability, and effectiveness. The UHS Digital Team’s redesign of healthlinknow.com delivered on all fronts.
A Seamless User Experience
Patients visiting the site can quickly:
- Understand available services
- Access virtual care options
- Navigate complex healthcare information with ease
This level of clarity is a hallmark of a well-executed healthcare website redesign.
Accessibility and Inclusivity
Healthcare websites must serve diverse populations. The redesigned platform emphasizes:
- Readable typography
- Clear contrast and layout
- Simple language for medical content
Accessibility-focused design ensures that users of all abilities can engage confidently with the site.
Clear Communication in a Complex Industry
Healthcare information is often overwhelming. The UHS redesign demonstrates how thoughtful structure and content hierarchy can:
- Reduce confusion
- Improve comprehension
- Build patient confidence
This is a critical goal of any modern healthcare website redesign.
Why Award-Winning Healthcare Websites Focus on Strategy
The success of healthlinknow.com shows that redesign projects succeed when they’re rooted in strategy—not aesthetics alone.
A strategic healthcare website redesign aligns digital experiences with broader organizational goals, such as:
- Improving patient engagement
- Supporting telehealth adoption
- Reducing administrative friction
- Strengthening brand credibility
UHS didn’t just redesign a website—they enhanced how patients interact with digital healthcare services.
Key Elements of a Successful Healthcare Website Redesign
Organizations looking to replicate this success should focus on the following principles.
1. User-Centered Design
Every design decision should be guided by patient needs. That includes intuitive navigation, clear calls-to-action, and content that answers real questions.
2. Mobile-First Performance
Many patients access healthcare websites on mobile devices. A responsive, fast-loading site is essential to delivering a positive experience.
3. Security and Trust
Healthcare websites must communicate safety and professionalism. Clean design, transparent messaging, and secure interactions all contribute to patient trust.
4. Scalability for the Future
A modern healthcare website redesign should support future growth, new services, and evolving patient expectations without requiring constant rebuilds.
The Broader Impact of Healthcare Website Redesign
The UHS Digital Team’s recognition highlights a larger trend: healthcare organizations that invest in digital experience see measurable benefits.
A well-planned redesign can:
- Increase patient engagement
- Improve appointment conversion rates
- Support virtual care expansion
- Enhance brand authority
In an industry where trust and clarity matter deeply, digital design plays a pivotal role.
Setting the Standard for Digital Healthcare Excellence
The Silver Award win serves as a blueprint for healthcare organizations nationwide. It proves that when strategy, design, and usability come together, the result is more than a website—it’s a better patient experience.
The UHS Digital Team’s achievement demonstrates how a thoughtful healthcare website redesign can elevate care delivery and set new standards for digital health innovation.
Frequently Asked Questions About Healthcare Website Redesign
What is a healthcare website redesign?
A healthcare website redesign is the process of updating a medical or healthcare organization’s website to improve usability, accessibility, performance, and patient engagement while meeting industry standards and compliance requirements.
Why is healthcare website redesign important?
Healthcare website redesign is important because patients rely on digital platforms to access care, find information, and build trust with providers. Poor design can negatively affect patient outcomes and engagement.
What should be included in a healthcare website redesign?
Key elements include mobile responsiveness, accessibility compliance, clear navigation, secure interactions, and patient-focused content.
How often should healthcare websites be redesigned?
Most healthcare organizations benefit from a redesign every 3–5 years to keep up with technology, patient expectations, and regulatory changes.
Can a healthcare website redesign improve patient engagement?
Yes. A well-executed healthcare website redesign improves clarity, usability, and trust—leading to higher engagement and better patient experiences.
Ready to Elevate Your Healthcare Website Experience?
An effective healthcare website redesign isn’t just about modern visuals—it’s about improving accessibility, building patient trust, and delivering better digital experiences that support care outcomes.
If your current website feels outdated, difficult to navigate, or isn’t meeting patient expectations, it may be time for a strategic redesign built around usability, compliance, and performance.
👉 Planning a healthcare website redesign?
Partner with experts who understand patient journeys, accessibility standards, and the unique demands of healthcare digital experiences.
Contact us today to create a healthcare website that informs, engages, and delivers real results—just like award-winning platforms.
